Mail Order Information

Hey there! My name is Nishide and I am the head of Online Sales and I would personally like to thank you for shopping online with TokyoMTG. We are always looking to operate and refine our services so that our customers always have a comfortable and enjoyable experience. We are always looking to respond as quickly and effectively as possible to customer requests, so if at any time you have things you wish us to know about your order, please let us know using our inquiry form.

Your mail address will only be used to ship orders.

We hope you can all enjoy and take full advantage of the unique services and experience we provide here at TokyoMTG. We look forward to working with you and appreciate your continued patronage.

How to Order

Order Flow

1. Select the product you wish to purchase, add your desired quantity, and click the [Add to Cart] button. * Orders have not been confirmed at this stage.
2. Once you've selected all the products you wish to purchase, click the [Cart] icon in the upper right corner of the page and proceed to check out.
3. Click inside the [Please Choose One...] button and select domestic or international shipping.
4. Please then confirm your information which includes, shipping address, shipping method, payment type and then click the [Place Order] button.
5. Please confirm that you've received the order confirmation email which will be sent to your specified email address.
6. For customers who have selected the post or bank transfer payment types, please make the payment transfer to the destination denoted in the confirmation email. Customers using Paypal, please wait for payment confirmation.
7. We will send a confirmation email as soon as your payment has been confirmed. Your order will be shipped as soon as that has been completed.
8. We will again send a confirmation email when your order has been shipped.
9. Arrival of Order

Delivery/Shipping

Your purchased items will be shipped from Tokyo by Japan Post or Sagawa Express.

Orders will be shipped within 2 business days for Japan and 5 business days for international country, excluding the day payment is confirmed.

Please note that the arrival time of your order is usually 1-5 days after shipping, but may be slightly delayed due to traffic and weather conditions.

If you have not received your order within one week after notification of shipment, please contact us using the Contact Us form and include your order number.

Regarding Shipping Methods

Shipping in Japan

Plain Shipping (Delivery only on weekdays, no tracking number) / ¥120
Option
Yu-Packet Shipping (Delivery is all day, with tracking number) / ¥220
Yu-Pack or SAGAWA Express (Delivery is all day, with tracking number) / ¥700
* If your order total is ¥2,000 or more, Plain Shipping is free.
* If your order totals 5,000 yen or more, delivery with tracking is free.

Shipping to overseas

Registered Shipping / ¥900 (or more, depending on the contents of the order)

EMS Shipping / ¥3,150 (or more, depending on the contents of the order)

We may bundle consecutive orders to the same address. If you do not wish to have your order shipped together, please indicate this in the remarks column when you place your order. Please note that we do not refund shipping charges for bundling.